Frequently Asked Questions?
ULA eLearning FAQ
ULA Webinar FAQ
Yes. Participants agree to remain in class through the duration of scheduled class time. You will not be eligible for a certificate of completion or able to access the certification exam if you leave early. On-site instructors are not authorized to make exceptions to this rule.
However, if you need to leave early due to flight schedules, we must be notified in writing five business days prior to the start of the course. In addition, you must be prepared to remain in class until at least 3:00 p.m. on the last day. You will also be responsible on the exam for all material covered that day.
If you are awarded a scholarship, you will be internally pre-registered for the course. Registration is completed once you confirm your attendance at our training site. Do not register online, as you will be prompted for payment.
If you do not receive a scholarship, you can register for any course you wish to attend as long as there is space available. However, you are required to pay the full tuition of the course.
All scholarship applications are submitted internally through our website. Once the deadline has passed, access to the applications is closed and removed from the website.
The Department of Housing and Urban Development (HUD) issues a five-digit number to all of its certified agencies. If you do not know it, ask your administrator or office manager. You may also contact your local HUD representative. Since scholarships are based on HUD certification and awarded on a first-come, first-served basis, the selection committee will only consider correctly completed applications with a valid HUD number.
We normally permit submissions for scholarships through our website about two months before the training begins. We encourage you to visit our website periodically to view the dates of our training courses so you can submit your application on time. Scholarships are awarded on a first-come, first-served basis.
You have 30 days after the course has ended to complete your exam.
Your login information will be sent via email 2 days prior to the start date of the course. Please check your spam/junk folders and make sure to also add firstname.lastname@example.org and eLearning@unidosus.org to your safe list.
Information regarding the HUD Housing Counseling Certification can be found be clicking here.
If you would like to be added to our email list, please click here.
ULA eLearning FAQ
Training delivered in an asynchronous learning model. Simply put, a virtual method to deliver educational training and obtain certifications right at your fingertips. Asynchronous learning allows you to take online training on your own schedule. Any computer, tablet or smartphone with access to the Internet can access online courses delivered via a web browser, such as Google Chrome. Course materials, recorded lectures, tests and assignments can be accessed at any time. Students are provided a time frame, usually a 1 week to 3 week window- during which they must complete the course activities and connect with the course facilitator. Students still have access to the course information for 30 days after the training end date to download templates and resources at their own convenience.
Whether a small group of employees are seeking additional training or a single counselor requires certification, users have easy access to anywhere/anytime training, from home or work, day or night. Training through eLearning can be just as effective as classroom training, and take half the time to complete at a fraction of the price.
The material is easy to absorb and learning checks provide immediate feedback. It is presented in a format specifically designed for self-paced learning, with interactive exercises, engaging curriculum, recorded webinars with PowerPoints and an opportunity for students to ask questions. Post exams are offered within the same platform to gauge the effectiveness of a student's understanding of course material.
Yes. A limited number of tuition scholarships are available under the same requirements as other ULA courses. Please see the scholarship tab for additional information and to submit an application.
Yes. After successfully completing a course, including passing the exams and completing any mandatory exercises, a student will receive their certificate via email within 1 week.
Not currently. However, we have a schedule in place to translate our courses into Spanish. Please contact us for further information or visit the website for updates.
Yes. Students have the opportunity to leave and reenter as many times as necessary within the given course schedule. Students can also come back to review the course materials for 30 days after the course completion date.
Students can view course schedules on www.uusla.org/elearning. Access to the courses can be anytime, 24 hours a day, 7 days a week, and 365 days a year.
Participants can register for a course by accessing the eLearning course schedule at www.uusla.org/elearning. Click the specific course link to begin creating a login account or login with a previous established account.
Once registered a student will receive login credentials via email that can be used to access the eLearning course. A link to the course portal can be found on the course schedule page or can be directly accessed from https://uusla.blackboard.com
All you need is a computer, tablet, or smartphone with an Internet connection and a Web browser. Many of the courses require some free plug-ins that are typically included in your browser already. In addition, you need to allow pop-ups from this site. For more details, please see our System Requirements.
You can check if your browser is compatible by clicking here.
The following browsers are most compatible:
It might - eLearning courses are delivered over the Internet. While most company firewalls allow at least limited access to the Internet, you should confirm with your company's IT department. Please contact us with questions or concerns.
ULA Webinar FAQ
ULA webinars are 2 hours of web-based training which also requires completion of surveys and post-test completion to receive a certificate of completion.
To receive full credit for the course you must attend the 2 hour webinar at the designated time and complete the post-evaluation and post-test.
If you are unable to attend the webinar at the scheduled time, a recording will be made available for 2 weeks and you will still be required to complete the post-evaluation and post-test.
You will have 2 weeks to complete the post-test exam.
Yes, scholarships are offered for all of the ULA courses, however they are limited and offered on a first come, first served basis.
Webinars are offered throughout the year, please check the ULA course calendar for additional information by click here. Webinars are presented through Blackboard Collaborate at https://uusla.blackboard.com and require internet access.
These are all automatically Updated Channel-based Browsers
Participants can register for a course by accessing the webinar course schedule by click here. Click the specific course link to begin creating a login account or login with a previous established account.
After successfully completing a course, including passing the exams and completing any mandatory exercises, a student will receive their certificate via email within 1 week.